Do you remember how, just a month ago, we discussed risks you face when updating a smartphone? Well today Xiaomi gives us the perfect example of one of them because after receiving the Mi 10 Pro The expected MIUI 12.5 updateIt turns out that the software renders the main functions of the phone almost unusable.
The availability of the new software at a global level was known last week and since then many users of the best smartphone launched in Spain last year have been encouraged to try the honeys of the new operating system based on Android 11 in which it has been so long time working the firm. However, this work seems not to have been fully monitored as it turns out that some of these brand clients, quite a few, have found that, after updating, they can’t make calls or use your mobile data plan.
As we read in different Telegram channels specialized in collecting complaints from Xiaomi users, the update to MIUI 12.5 of the Mi 10 Pro It has a bug whereby mobile data or calls work. The worst thing is that this error is not new because it has already been seen in other smartphones of the brand that worked with Qualcomm processors, specifically the Snapdragon 865 and 870 models. The betas of the devices equipped with these processors already contained these same errors which have now multiplied with the release of the software.
Does the problem have a solution?
At this time, if you have not updated your mobile, it is better because the update has been withdrawn and it is expected in a few days Xiaomi will detect the origin of the error to re-launch the OTA notice with which to install the software on your device without major problem.
If, on the other hand, you have even been unlucky enough to install MIUI 12.5 on Xiaomi’s Mi 10 Pro and you have run into this problem, there is only one solution and it is quite uncomfortable. To fix the mobile you must restore it from the factory. Apparently it has been detected that the problem is that after installing the software an old configuration remains “anchored” that causes the failure, so leaving the smartphone fresh out of the box is the only solution.
To do this, access the mobile settings, select Backup and restore and select Erase everything. Unfortunately this process will erase all the contents that you have saved in the Xiaomi smartphone so the most appropriate thing is that, before, you make a backup copy.